Introduction

AML Objects is operated by AML Objects AB, Swedish company registration No 559571-2877, VAT No SE559571287701, Kungsholmstorg 1, SE-112 21 Stockholm, Sweden, info@amlobjects.com.

These terms apply to all users of the domain amlobjects.com and its sub-domains (henceforth: the site). The terms and conditions will be valid for all your future transactions with AML Objects AB (henceforth: AML Objects; may be referred to as ’us’) and visits to the site. AML Objects reserves the right to revise these terms and conditions. The date of the latest update is found in the final section of the terms and conditions. The terms in force at the time you place your order apply to that order.

These terms apply to purchases made by private individuals (consumers). For orders to businesses and organisations separate terms apply. These terms can be found at amlobjects.com/terms-and-conditions-business. How we process personal data and use cookies is described in our Privacy & Cookie Policy at amlobjects.com/privacy-policy.

Order Policy

An order is placed easily and securely on the website, and you confirm your order when you complete the final step at checkout. In doing so, you also become responsible for paying for your order. You will receive an order confirmation email immediately after completing the order. The purchase agreement becomes binding when we send the order confirmation. The order confirmation contains important information that must be saved. If you wish to change something in your order after it has been confirmed, please contact us immediately at info@amlobjects.com, and we will try to implement the change. Please note that changes are not possible after your order has been processed, packed and/or shipped or if the order is bespoke/personalised.

We reserve the right to limit the quantities of AML Objects’ products that we supply, and/or to refuse any order that is unusual or placed in bad faith. In addition, we reserve the right to refuse any order from a client with whom there is a dispute concerning the payment of a previous order.

Prices and Payment

All prices on the site are stated in Swedish kronor (SEK) and include Swedish VAT (25%). Shipping costs, where applicable, are shown at checkout before you confirm your order.

Payments are processed securely by Stripe. We accept card payments, Klarna, Apple Pay and Google Pay. Card and wallet payments are charged when your order is placed. When paying with Klarna, Klarna’s terms and conditions apply in addition to ours.

Pricing Errors

We make every effort to ensure that prices and product information on the site are correct. In the event of an obvious error in price or product information, for example a typing or technical error, we reserve the right to cancel the order. If this happens, we will contact you as soon as possible and refund any amount already paid in full.

Product Information and Safety

Product descriptions, dimensions, technical specifications and images on the site are provided as accurately as possible. As all items are handmade, minor variations in dimensions, colour and finish may occur.

Each product is supplied with the relevant safety, installation and care information, which is also available on request at info@amlobjects.com. Please read and follow these instructions before installing and using the product. Our lighting products are CE marked for use within the EU. Fixed electrical installation of lighting products must be carried out by an authorised electrician.

Bespoke Orders

We offer bespoke and personalised products made to your specifications, for example in a custom size, material, finish or colour. Bespoke orders follow these steps:

• We provide a quote based on your requirements, including an estimated production and delivery time.

• Where relevant, we provide drawings, specifications and/or material samples for your review.

• Production begins once you have approved the final specifications in writing and full payment has been received.

As all items are handmade from natural materials, the finished product may differ slightly in colour, veining, texture and finish from approved samples and images. Such variations are part of each product’s character and are not considered faults.

Bespoke products are made to your specifications and are therefore not covered by the right of withdrawal. Once an order has been approved and placed in production, it cannot be changed or cancelled. If you wish to cancel before production has started, please contact us and we will refund your payment, less any costs already incurred, such as specially ordered materials.

AML Objects retains all design and intellectual property rights to bespoke products and to drawings and specifications provided by us.

Delivery

Delivery is free for orders to private individuals within Sweden. For orders within Europe a fixed shipping fee of 199 SEK is added. For bulky items, shipping is calculated individually and confirmed with you before delivery. For deliveries outside Europe, please contact us for a shipping quote. Import duties and taxes for deliveries outside the EU are the responsibility of the customer.

Normal production time is usually around one week for our most common items from the collection. Production time may vary depending on the stock status of materials, the product ordered and the quantity. If delivery timing is important to you, please confirm the timeline with us before placing your order. For bespoke items and larger quantities, you will receive an estimated delivery time in your quote or order confirmation.

The risk for the products passes to you when you, or someone you have appointed, take possession of the products. Any damage occurring during transport is therefore our responsibility.

If a delivery delay occurs that has a significant consequence for you as a customer, you have the right to terminate the agreement free of charge. If a delay occurs that is out of AML Objects’ control, AML Objects cannot be considered responsible for the delay or liable for damages or compensation, unless this has been specifically agreed between the parties or follows from mandatory legislation.

If you receive your order with clear damage to packaging and/or products, we ask you to note the damage with the carrier where possible, take photos and contact us as soon as possible and without unnecessary delay. If the delivery does not correspond to the information on your order confirmation, please contact us as soon as possible. We will investigate the matter and if an error has occurred, we will send the correct product or refund your payment, depending on what has been agreed and is possible. The customer does not pay for any return shipping or shipping for a new item in this context.

When delivering products with bulky dimensions, some preparation by you as a customer may be required for the delivery to be carried out. You must ensure that there is a clear road up to and into your plot/home/premises, so that the goods can be unloaded at the address. When delivering to a residential/company address, the delivery must be acknowledged. Thus, the customer must be on site at the address at the time of delivery and be able to present a valid ID document, or a proxy must be on site with both their own and the customer’s ID document. Inside delivery is not included, so at the time of delivery, it is your responsibility to ensure that the delivery can be placed so that it is protected from e.g. wind and rain. Delivery takes place to the property boundary/door.

If your order is sent back to us by the shipping company because delivery at the address was not possible, for one of the above reasons or because you did not pick up the parcel from the agent, or if you wish to have your order delivered again, please contact us. Shipping fees for this delivery will apply.

Right of Withdrawal and Returns

As a consumer, you have a statutory right of withdrawal (ångerrätt) of 14 days under the Swedish Distance and Off-Premises Contracts Act (lagen om distansavtal och avtal utanför affärslokaler). The withdrawal period starts on the day you, or someone you have appointed, receive the product.

To use your right of withdrawal, notify us at info@amlobjects.com within the withdrawal period with your name, order number and the product(s) concerned. You may also use the standard withdrawal form from the Swedish Consumer Agency (Konsumentverket). You must then return the product to us without undue delay and no later than 14 days after notifying us.

We will refund the amount you paid, including the original standard delivery cost, no later than 14 days from the day we received your notice of withdrawal. We may withhold the refund until we have received the product back or you have shown that it has been sent. The refund is made using the same payment method as the original purchase.

You are responsible for the cost of returning the product. The return cost is calculated individually based on your location and the product, and we will inform you of it before the return is made. Please pack the product carefully, preferably in its original packaging. You may handle and inspect the product to the extent necessary to determine its nature, characteristics and function. If the product has been handled beyond that, or is damaged, we may deduct an amount corresponding to the reduction in value.

In the unlikely event you have received a faulty item you will not be charged a return fee. Please see the Complaints section below.

The right of withdrawal does not apply to bespoke or personalised products made to your specifications; see Bespoke Orders above.

The right of withdrawal does not apply to purchases made by or on behalf of companies or organisations; see our Terms & Conditions for Business.

Complaints

If a product is faulty, you have the right to make a complaint (reklamation) in accordance with the Swedish Consumer Sales Act (konsumentköplagen). You can make a complaint about faults that were present when you received the product for up to three years from delivery. A fault that appears within two years of delivery is presumed to have been present at delivery, unless otherwise shown.

You must notify us within a reasonable time after you discovered, or should have discovered, the fault. A complaint made within two months of discovering the fault is always considered to have been made in time. Please contact us at info@amlobjects.com with your order number, a description of the fault and, if possible, photos, and we will provide the best individual solution for the issue.

All items are handmade, and natural variations in material, colour and finish are part of each product’s character and are not considered faults. Normal wear, damage caused by misuse, incorrect installation or failure to follow the care instructions are not covered. Fixed electrical installation of lighting products must be carried out by an authorised electrician.

Care and Maintenance

Our products are handmade from natural materials that age beautifully when cared for correctly. Always follow the care instructions supplied with your product. As general guidance:

• Clean surfaces gently with a soft, dry, lint-free cloth. Avoid water, solvents, abrasive products and household cleaning agents unless the care instructions state otherwise.

• Alabaster and natural stone are porous and soft materials. Keep them dry, use them indoors, and protect them from moisture, grease and impact.

• Untreated metals such as brass develop a natural patina over time. This is part of the material’s character and not a fault.

• Always switch off and disconnect lighting products from the power supply, and allow them to cool, before cleaning or changing a light source.

Recycling

Electrical and electronic products, including our lighting, must not be disposed of with household waste. This is indicated by the crossed-out wheeled bin symbol on the product or its packaging. When the product has reached the end of its life, please take it to a municipal recycling centre (återvinningscentral) or another designated collection point for electrical waste, so that it can be recycled safely. Packaging should be sorted and recycled according to local rules.

Disputes

If we cannot reach an agreement, you can turn to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), Box 174, SE-101 23 Stockholm, www.arn.se. We will follow ARN’s recommendations.

Copyright

Copyright in the documents provided in this site (including, without limitation, the trade marks of AML Objects, logos, graphics, text, photos, designs, icons, images, data and software) is owned by or licensed to AML Objects and its affiliates. You are authorised to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from AML Objects. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.

Resale Policy

You may purchase products on www.amlobjects.com for personal use only and not for resale. By placing an order on www.amlobjects.com, you certify that you are purchasing products for your own personal use and not for resale and that you accept our general terms and conditions. We reserve the right to refuse orders for any reason without explanation.

Privacy and Cookies

We care about your privacy. Information about how we collect, use and protect your personal data, your rights, and how we use cookies is found in our Privacy & Cookie Policy at amlobjects.com/privacy-policy.

Colors

We cannot guarantee that colors on the website will be true to life. All items are handmade and each unit is unique in color and finish. The color of images also varies depending on the color settings of your screen or monitor. If you are in need of exact colors and finishes, please use our bespoke service.

Violation of terms and conditions

AML Objects reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site.

Force Majeure

In case of Force Majeure, AML Objects’ obligations will be suspended. The contract between you and AML Objects can, in such cases, be partially or fully terminated by yourself or by AML Objects. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Under such circumstances, AML Objects will attempt to resolve all issues in a timely manner.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue to apply in full.

Governing Law

These terms are compiled in accordance with Swedish law, and any dispute under this agreement shall be settled by a Swedish court. This does not affect any mandatory consumer protection you are entitled to under the laws of your country of residence. You must comply with all applicable local and international laws and regulations regarding your use of our website.

Contact us

If you have any comments or queries regarding our terms and conditions, please send an email to info@amlobjects.com, or write to us at the following address:

AML Objects AB

c/o Andreas Martin-Löf Arkitekter AB

Kungsholmstorg 1

SE-112 21 Stockholm

Sweden

Org. No 559571-2877 · VAT No SE559571287701

Last updated: 2 October 2026